Each host picks one of three refund policies when creating a paid event. The policy is shown to buyers before checkout and must be acknowledged.
| Policy | Cancel window | Refund | |
|---|---|---|---|
| Flexible | Up to 24 hours before | Full refund | |
| Standard | Up to 7 days before | Full refund | |
| Strict | Up to 30 days before | Full refund |
Requests made inside the selected window are not refunded, except as described below.
Refunds are returned to the original payment method via Stripe, typically within 5–10 business days.
Function's 5% + $1 platform fee is refunded along with the ticket price when a refund is issued.
Refund issues: function.cx@gmail.com